Describe Different Types Of Customers Business Administration

Describe two methods that you can use to calculate postage charges for mail and or packages. Within the organisations you can talk to people in.

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52 Explain the need for different types of mail services 53 Explain the factors to be considered when selecting mail services 54 Explain the factors to be taken into account when choosing postage methods 6 Understand customer service in a business environment 61 Describe different types of customers 62 Describe the impact of their own.

Describe different types of customers business administration. In relation to your current business environment or one that you are familiar with identify at least two different types of information technology that may be used when completing work tasks. Section 3 Understand how to use different types of office equipment. Understand the organisation of travel and accommodation Describe the features of different types of business travel and accommodation Explain the.

6 Understand customer service in a business environment 61 Describe different types of customers Within an organisation you speak to people internally within the organisation and externally outside of the organisation. The more you know about your customers the more you know about where to find others just like them how to reach them with media or other marketing communications and what kinds of messages offers and incentives move them toward buying. When we need to reach recipient instantly.

We can attached documents to the email. This will be broken down in to three areas. Use the table below to describe some of the different types and styles of documents that are produced in a business environment and then explain when these different options may be used.

Documents When they are used. Businesses that aim to. Spreadsheets Database Word processing 2.

All of these may or may not purchase your product or service. What are the benefits to businesses and others of using. Administrative skills are qualities that help you complete tasks related to managing a business.

Discount Customers- Discount customers are also frequent visitors but they are only a part of business when offered with. Describe the main types of equipment found in offices and how they are used. Less obvious but certainly still significant stakeholders and shareholders are also internal customers.

Understand customer service in a business environment. Understand the organisation and administration of meetings Describe the features of different types of meetings Outline the different ways of providing administrative support for meetings Explain the steps involved in organising meetings LO2. 12 Explain the use of different types of information communication technology ICT for document production.

61 customers to include both internal and external 62 impact of their own behaviour - learners should consider the difference their own behaviour has on that of their customers for example being helpful friendly approachable empathetic efficient as opposed to being unhelpful keeping customers waiting appearing uninterested in the customers needsrequirements. Internal- people within the companyorganisation that you provide a service to other departments colleagues and some suppliers External- people outside the companyorganisation that you provide a service to other companies customersclients and suppliers. Internal customers have a relationship with and within your company either through employment or as partners who deliver your product or service to the end user the external customer.

The emails are less formal. Include examples of at least three different types of office equipment. Loyal Customers- These types of customers are less in numbers but promote more sales and profit as compared to other.

This might involve responsibilities such as filing paperwork meeting with internal and external stakeholders presenting important information developing. Business Administration Level 2 Unit 3. Understand how to prepare business documents 11 Describe different types of business documents that may be produced and the format to be followed for each.

Knowing your customers is an essential part of business planning. Customers can be of following types. Describe different types of customers.

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